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Please read our privacy policy to see how we use the information you supply when buying our greeting cards and wedding stationery...

At Serendipity Moon we are committed to protecting your privacy. We will only ever use the information we collect about you in a lawful manner - in accordance with the Data Protection Act 1988.

Why we collect information about you...

If you wish to purchase greeting cards, wedding stationery or civil partnership stationery from us, we will need to collect information about you in order to:

  • Process any orders you may place via our online ordering system
  • Ensure we provide you with the best possible service

What information we collect about you...

  • Your name
  • Your address
  • Your telephone number
  • Your email address
  • The email address of e-card recipients, in order to send them on your behalf
  • Your payment details (e.g. credit card/debit card)

We do not share the information we collect about you with outside parties except to the extent necessary to complete your order.

We make every effort to maintain customer confidentiality when securing online payments. This includes ensuring the security of your credit card details and other personal information. We use Secure Sockets Layers (SSL) protocol to encrypt your personal information before it is transmitted over the Internet.

Access to the information we hold about you...

You can check the information we hold about you by emailing us and you can correct any factual errors in your personally-identifiable information by sending us a request that credibly shows error. To protect your privacy, we will take reasonable steps to verify your identity before granting access to personal information or initiating corrections.

Our Privacy Promise...

We will not email you outside of dealing with an order unless you have given us your consent to do so. We may send you one intial promotional email, at which point we will ask you to tell us if you do not want us to contact you in this way in future.

We will never collect sensitive information about you without your explicit consent.

The information we hold about you will be held securely in accordance with our company security policy and in accordance with the Data Protection Act 1988.