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Delivery and postage information for online greeting card purchases...

The information below outlines our postage and delivery charges for greeting cards purchased online. Charges for wedding stationery and civil partnership stationery are calculated on an order-by-order basis.

POSTAGE COSTS

We try to keep our postage costs as low as possible, and charge the following rates for delivery of our greeting cards:

Orders up to 5.00 - 65p
Orders between 5.01 and 10.00 - 1.10
Orders between 10.01 and 20.00 - 1.70
Orders over 20 - FREE

Our postage costs are for UK mainland deliveries only. For international deliveries, please contact us for a quote before placing your order.

DELIVERY

We aim to ship all items within 72 hours of receiving an order and its associated payment. Delivery usually takes between 1-4 days. Times are based on delivery to UK mainland addresses only. International delivery times will be in addition to this and dependent on where in the world your order is being shipped to.

International orders may be liable to customs duties and any other applicable taxes and charges when they reach your country. We do not collect or control these charges and we are unable to predict what they will be. If you are unsure of whether your order will incur any additional charges, we recommend you contact your local customs office before placing your order.

Delivery timescales are approximate and not of contractual effect. Serendipity Moon shall not have any liability for loss or damage to the customer in respect of any failure to deliver on any particular date.

Although we endeavour to ship orders as quickly as possible, please ensure you allow enough time for the delivery process ahead of when you need to send your greeting cards in order to avoid disappointment.

If your choice of greeting card is out of stock there may be a delay in delivery. You will be informed of any delay and we will provide you with regular order status updates.

Our wedding stationery and civil partnership stationery are delivered via courier or special delivery and delivery dates are agreed to meet your timescales.